WHY CHOOSE US

We build diverse, equitable and inclusive communities of staff, who are trained to become trusted companions for Canadians with disabilities. We believe that our people are the greatest asset.

Vision

To be the preferred and trusted companion for Canadians living with disability by providing them with exceptional support services.

Mission

To provide unique client support services that promote an individual’s wellbeing and social participation with a sense of inclusion through integrated activities that stimulate the mind and body.

Our client services include residential support, complex needs, adult relief, respite, employment support, and community day programs.

You can freely request for any of these services. We typically respond within 24 hours

Our Values (ICEA)

Inclusion

We will promote community inclusion by encouraging social participation within the community and value everyone’s uniqueness and abilities. To achieve this, we will continue to leverage the knowledge of client’s interests, personal goals, and priorities regarding community life. We are committed to bridge any identified gap by providing training to develop client’s skills required to successfully function in their desired lifestyle and future inclusionary activities.

Client-centric

We will foster a culture that ensures individual client’s well-being is at the center of our service philosophy, operations, and ideas by focusing on creating a safe, and conducive environment to meet their requirements. We will constantly seek to understand the unique challenges of individual clients and design customized mutually beneficial service solutions.

Empathy

We will promote healthy relationships with our clients with the mindset of building capacity to understand clients’ experiences from within their individuals’ unique frame of reference for positive outcomes. We will always seek to understand the client’s behaviors from different perspectives and adapt our reactions and service solutions as such.

Accountability

We will always provide a high-level standard of services to clients within the care community network. We will accept the responsibility for honest and ethical conduct towards our client’s, our people, and the wider community as the trusted companion.